PRIVACY POLICY

Sector Archive is a digital marketplace providing professional compliance, proposal, governance, CSR, monitoring & evaluation, and operational resource templates for NGOs, Section 8 companies, trusts, societies, CSR teams, consultants, and development sector professionals in India.

For the purposes of applicable data protection law, Sector Archive operates as a Data Fiduciary in respect of the personal data it collects and processes.

Sector Archive primarily operates within India and processes personal data in accordance with applicable Indian laws and regulatory requirements.

A. Personal Information

When you use Sector Archive, we may collect:

• Full name
• Email address
• Mobile number
• Billing address
• GST details (if applicable)
• Organisation name
• Payment transaction details
• Account login credentials

B. Non-Personal Information

We may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Website usage data and download history
• Cookies and analytics data

We use your information to:

• Process purchases and payments
• Deliver downloadable digital products
• Provide customer support
• Send purchase confirmations and invoices
• Improve website functionality and user experience
• Prevent fraud and unauthorised activity
• Inform users about updates, compliance changes, and new resources (where consent has been given)
• Comply with legal and tax obligations

We collect and process your personal data on the basis of your consent, which you provide when you register an account, make a purchase, or otherwise interact with our platform.

You may withdraw consent for non-essential processing at any time by writing to us at support@sectorarchive.in. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal. Withdrawing consent for core purposes (such as completing your purchase) may limit your ability to use the platform.

Where personal data is processed to comply with legal obligations — such as GST filing or fraud prevention — consent is not separately required for that specific purpose.

Users may also have rights available under the Digital Personal Data Protection Act, 2023, including rights relating to access, correction, and erasure of personal information, subject to applicable law.

Payments on Sector Archive are processed through secure third-party payment gateways such as Razorpay or other authorised banking and payment providers.

Sector Archive does not store complete debit card, credit card, or UPI credentials on its servers. Users are encouraged to review the privacy policies of payment gateway providers separately.

All products sold on Sector Archive are digital downloads. Upon successful payment:

• Users receive instant access to their purchased downloads
• Purchased resources remain accessible through the user dashboard for re-download
• Access is tied to the registered account used at the time of purchase

Purchases made on Sector Archive may also be subject to the platform’s Refund & Cancellation Policy, where applicable. Users are encouraged to review the Refund & Cancellation Policy before making any purchase of digital resources or downloadable materials.

Sector Archive may use cookies, analytics technologies, and similar tools to improve platform functionality, analyse traffic patterns, personalise user experience, maintain security, and understand platform engagement.

Certain cookies necessary for website operation and secure access may be enabled automatically. Additional analytics or preference-based cookies may be used in accordance with applicable consent requirements.

Users may manage or disable cookies through their browser settings; however, disabling certain cookies may affect website functionality or user experience.

Third-party analytics or technology providers engaged by Sector Archive are expected to process information in accordance with applicable privacy and security standards.

Sector Archive does not sell personal information to third parties. We may share limited information only with:

• Payment processors (to complete transactions)
• Technology service providers (hosting, email, analytics)
• Legal or regulatory authorities when required by applicable law
• Professional advisors and auditors where necessary

Any third parties with whom data is shared are required to handle it securely and in accordance with applicable law.

Sector Archive maintains reasonable security practices in accordance with applicable provisions of the Information Technology Act, 2000 and related rules.

We implement appropriate administrative, technical, and organisational measures to protect user information from unauthorised access, misuse, data loss, disclosure, or alteration.

However, no digital platform or internet transmission can be guaranteed to be 100% secure. Users access the platform at their own risk.

In the event of any personal data breach or unauthorised access affecting user information, Sector Archive may take appropriate corrective measures and notify affected users and/or competent authorities where required under applicable law.

Users may receive order confirmations, compliance alerts, product updates, resource announcements, and newsletter communications.

Users may unsubscribe from promotional communications at any time using the unsubscribe link in any email or by writing to support@sectorarchive.in.

Purchased resources are licensed for individual or organisational use only.

Users may not resell resources, redistribute files publicly, upload purchased content to public platforms, or claim authorship of proprietary materials. Unauthorised commercial redistribution is prohibited.

We retain user data only as long as necessary for:

• Business operations and customer support
• Legal compliance, tax, and accounting requirements
• Fraud prevention

Upon verified request for erasure or account deletion (see Section 15), Sector Archive will delete or anonymise personal data within a reasonable period unless retention is required for legal, tax, accounting, fraud prevention, dispute resolution, or regulatory compliance purposes under applicable law.

Sector Archive services are intended for users above 18 years of age. We do not knowingly collect personal information from minors. If we become aware that personal data has been collected from a minor, we will take steps to delete it promptly.

The website may contain links to external websites, government portals, or partner platforms. Sector Archive is not responsible for the privacy practices or content of third-party websites.

Users may request:

• Access to personal data we hold about them
• Correction of inaccurate or incomplete information
• Deletion of account and personal data (subject to legal obligations)
• Withdrawal from marketing communications

To exercise any of these rights, please contact us at support@sectorarchive.in.

Sector Archive will make reasonable efforts to respond to verified user requests within timelines prescribed under applicable law or, where no statutory timeline applies, within a commercially reasonable period.

For complaints, privacy concerns, data-related requests, or user grievances, users may contact:
[GRIEVANCE OFFICER NAME — to be updated before go-live]
Email: grievance@sectorarchive.in
[PHONE NUMBER — to be updated before go-live]

Complaints are generally acknowledged within 48 hours and resolved within a reasonable period in accordance with applicable Indian laws.

Sector Archive reserves the right to update this Privacy Policy at any time. Updated versions will be posted on the website with revised effective dates. Continued use of the platform after updates constitutes acceptance of the revised Policy.

This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the Consumer Protection Act, 2019.

Any disputes shall fall under the jurisdiction of competent courts located in Madhya Pradesh, India.

For privacy-related concerns, users may contact:
Sector Archive Professional Resources for India's Social Sector
Email: support@sectorarchive.in
Website: www.sectorarchive.in